Stephen Zito, CFE

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    Designed & Published by Brian Waugh

    PUBLICATIONS

    Partners in Prevention by Steve Zito

    Customer service staff encourage guests to report suspicious activity

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    Keys to Success: Communication and Planning by Steve Zito

    Communication, Communication, Communication!

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    Keys to Success Part II

    Having a "Plan B"

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    Managing Sport Facilities

    Formatting comprehensive safety plans

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    Profiles of Sport Industry Professionals

    Formatting comprehensive safety plans

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    Research Methods and Design in Sport Management

    "Have You Been Served? Customer-Centric Services as a Marketing Tool."

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    How to Handle the Situation

    Keep a close ear to the ground

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